About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As a Salesforce Administrator at Anthropic, you will play a key role in building and maintaining world-class CRM systems for our GTM team. In this role, you'll work both autonomously and collaboratively to design and implement tactical and project-related deliverables that support our business growth. You'll work closely with other Revenue Operations team members and business partners to understand requirements and drive strategic solutions, always with a focus on flexibility, maintainability, and scale.

Responsibilities:

• Configure and customize Salesforce to meet business needs 

• Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome)

• Design and develop high quality solutions in an agile environment including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes

• Work closely with operations and business partners to understand and refine requirements, objectives, and processes

• Build for scale by designing holistically, with a focus on flexibility and maintainability

• Ensure appropriate controls and documentation are followed to create an effective control environment

• Deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions

• Configure and maintain other business systems like Hubspot, Apollo, and Clay

• Build and optimize integrations between Salesforce and other platforms

You may be a good fit if you:

• Have 5+ years of Salesforce admin experience

• Have experience implementing and maintaining QTC/CPQ solutions

• Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification)

• Have in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture

• Have experience with data migration and integrating Salesforce with other platforms/services

• Have worked with financial systems such as Stripe and Netsuite (Metronome a plus)

• Have basic SQL skills and experience working with data warehouses

• Have proven experience scaling Salesforce implementations in high-growth environments

• Have experience working closely with and implementing solutions for a fast-growing GTM organization.

• Possess excellent analytical skills, combined with impeccable business judgment

• Can communicate effectively with management, sales, marketing, vendors and international teams

• (nice to have) Have 3+ years of Salesforce developer experience 

The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. Annual Salary: $160,000 - $190,000 USD